TON - cтулья и столы из гнутого дерева
г. Алматы: +7(727)248-65-95

          моб: +7(777)227-52-16
  • О фабрике TON
    • Производство
    • История
    • Новые продукты
    • Награды
    • Гарантия
    • Рекомендации по уходу за мебелью
  • Продукция
    • Стулья >
      • Коллекция TON
      • Alternative by TON
    • Кресла >
      • TON collection
      • Alternative by TON
    • Барные стулья >
      • TON collection
      • Alternative by TON
    • Детские стулья
    • Качалки и вращалки
    • Скамьи
    • Столы >
      • Столы
      • Table Bases
      • Table tops >
        • WERZALIT tops
    • Персональные
    • Вешалки и аксессуары
  • Цвета и обивка
    • Цвета дерева
    • Обивка >
      • Standard
      • Luxus
      • Exclusive
      • Leather
    • Рельефы сидений
    • Дизайн спинок
    • Соединения ног
    • Защитные набойки
    • Декоративные гвозди
  • На складе
  • Контакты

COMPLAINTS, WARRANTIES

1. In the event of all the consignments, the Purchaser shall check them, as soon as they arrive, for correctness of the items delivered, for their completeness, and/or for any visible damages suffered during the transportation. The revealed defects must be indicated in the delivery note and confirmed by the haulage agent otherwise they shall not be recognized. All other defects that the Purchaser reveals as soon as the goods are unpacked must forthwith be reported by the Purchaser to the Seller in writing. The Seller provides the Purchaser selling products with the TON trademark (TON Collection) with the quality warranty of 5 years from the goods delivery. Other products (without any designation or with designation of other trademarks - Alternative by TON) are subjected to the relevant legal regulations regarding the liability for quality. In both cases the Purchaser is obligated, among others, to thoroughly check and tighten screw joints and to check the wearing of glides following the “Furniture Care and Maintenance” instructions.

2. In case of private person (non business entity) claims for damages shall follow civil law of the respective country and The Seller’s complaints’ regulations.

3. The defect liability shall not ensue where the goods have demonstrably been used in dispute with the “Furniture Care and Maintenance” instructions delivered by the Seller and/or used inconveniently in respect of its utility characteristics and in dispute with the purpose the goods are designed to be used for or when it has been subsequently modified. Similarly, the goods may not be returned because of minor discrepancies in color shading, mainly because of the natural features of the materials used. Neither the defect liability nor the quality warranty shall apply to the goods wear and tear due to its normal use.

4. Until the liability for a defect is proven to the Purchaser, it is understood that the Seller is liable for the defect and is obligated to remove it. If it is proven that the Seller is not liable for the defect, the Purchaser undertakes to compensate the Seller for the justified costs associated with the defect removal and to pay an extra charge of 20%.

При поддержке Создайте свой уникальный сайт с настраиваемыми шаблонами.